NEW EXPECTATIONS FOR A NEW BUYING EXPERIENCE //
Hi, my name is Matt Etter and I am the new owner of Spectrumaudio.com. I wanted to introduce myself and let you know of the new experience here at Spectrum.
When you place your order, you will receive a phone call thanking you for your order, if we do not get a hold of you or you don’t want to take another call from a 800 number, we will send you an email with expectations and once again thanking you for your order.
We pride ourselves on customer service even when we do not have good news. Starting now with an understanding of what service means, we are going to raise the bar.
Our Current Team //
Matt Etter – Sales Executive for Spectrum Audio
Years of experience in the audio world, it has been said that I have a great ear for all things sound, although I do not think that my wife Sarah would always agree that I am listening all of the time. I have an extensive background in music, I have taught music, I have performed on many stages, and now I am bringing my extensive experience in pro audio and lighting to Spectrum Audio.
Israel Cruz – Sales Executive for Spectrum Audio
Israel Can sell ice to an eskimo and he brings a wealth of knowledge to Spectrum Audio. He is constantly on the road making sales calls and getting local business. If you live in Texas or the surrounding states, you just might meet him. Have a commercial job that you need help with, he is your guy.
Our customer service lead, she processes the orders and updates information. Not only does she have a really cool name, she has an awesome outlook on service and doing things right.
We strive to provide excellent customer service and to meet the needs of all of our customers. We want to hear from you. Whether you had a good experience or a bad one. Please visit our contact page.
To all of you, from all of us here at Spectrum Audio -
Thank you for your business!